Shipping Policy

Shipping Policy

Thank you for shopping with us! We are dedicated to delivering your order as quickly, safely, and efficiently as possible. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • Processing Window: All orders are processed and prepared for dispatch within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

  • Tracking Information: Once your order has been handed over to the carrier, you will receive a shipment confirmation email containing your tracking number(s). Please note that it may take 24 to 48 hours for the tracking information to become active in the carrier's system.

2. Estimated Shipping Times We proudly offer worldwide shipping. Estimated delivery times depend on your shipping destination:

  • United States: Standard delivery typically takes 5-12 business days.

  • International: Delivery typically takes 10-20 business days (depending on the exact destination, local carrier efficiency, and customs clearance procedures).

  • Please Note: These transit times are estimates provided by our shipping partners and are not guaranteed delivery dates.

3. Shipping Rates Shipping charges for your order will be automatically calculated and clearly displayed at checkout based on your exact location and the selected shipping method.

4. Customs, Duties, and Taxes For international orders, please be aware that we are not responsible for any customs fees, import duties, or taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the sole responsibility of the customer. Please check with your local customs office for more information regarding potential charges.

5. Delays & Liability While we strive to meet the estimated delivery times and work with reliable carriers, we are not responsible for delivery delays caused by factors completely outside of our control. These include, but are not limited to: severe weather conditions, customs processing delays, carrier technical issues, or public holidays.

6. Lost or Damaged Packages

  • If your package arrives damaged or is presumed lost in transit, please contact our support team immediately.

  • Important: Please save all original packaging materials and the damaged goods, as they may be required to file a formal claim with the shipping carrier.

7. Contact Information If you have any questions regarding your shipping options or the status of your order, please do not hesitate to reach out to us at:

  • Email: support@Cyrarisehome.com